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Seasonal downtown activations work better when they leave a discovery trail behind
Seasonal downtown activations often lose their impact once the event ends. For DMOs, the key to long-term success is building a reusable discovery trail. By using a tourism rewards app, teams can turn one-off festivals into durable visitor infrastructure that supports local businesses beyond the event day. This post explores how destinations like Downtown Tempe use digital trails to increase partner visibility and create a stronger model for seasonal exploration.

Andrew Applebaum
May 195 min read


Audio tour or map-first guide? Choose for your visitor context
Choosing between an audio tour app and a map-first guide shouldn't be based on trends. For tourism teams at DMOs, BIAs, and museums, the right choice depends on the visitor's goal. While audio works well for deep storytelling, maps are often more practical for navigating busy districts. This guide provides a framework to help you choose a format that fits your destination's specific context and reduces the risk of investing in the wrong experience.

Andrew Applebaum
Apr 165 min read


Stop the drop-off: How to design self-guided tours people actually finish
Most self-guided tours feel forgettable because they are built like information dumps instead of real visitor journeys. In this post, Andrew explores why some routes lose momentum and offers a practical framework for designing experiences that people actually finish. Using lessons from the Michigan Heroes Museum, we look at how focusing on pacing and flow can improve visitor engagement and provide better data for your tourism stakeholders.

Andrew Applebaum
14 avril5 min de lecture
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