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Beyond the prize: Why tourism rewards work better when they support exploration
Many tourism teams use rewards to boost engagement, but the most successful campaigns focus on guided exploration rather than just generic prizes. This post looks at why a tourism rewards app is most effective when it incentivizes specific behaviors, like visiting local shops or exploring heritage sites. Using insights from Bruce County and other community activations, we outline a practical framework for designing rewards that support discovery and create a stronger local im

Andrew Applebaum
May 55 min read


Turning visitor engagement into local business visibility for BIAs
Many BIAs find that the challenge isn't a lack of promotion, but rather the difficulty of helping visitors find local businesses once they arrive. In this post, we look at how BIA managers can use a BIA digital app to move beyond broad campaigns and create structured paths for discovery. Using evidence from Downtown Tempe, we explore how digital trails can help surface business specials and provide measurable data to support local economic development.

Andrew Applebaum
Apr 305 min read


Is 2026 the right time for your BIA to try interactive tourism storytelling?
Is 2026 the right time for your BIA to try interactive tourism storytelling? This article explains how BIAs can use digital maps, self-guided tours, coupons, contests, check-ins, and local stories to support member businesses and make districts easier to explore. Learn when this approach works well, what to measure, what mistakes to avoid, and how to start with one focused campaign instead of a large digital overhaul.

Andrew Applebaum
Apr 2815 min read
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